Steel & Whiskey
A podcast by SDS2 for people who enjoy talking about construction technology, processes, and whiskey. Each episode we will discuss the whiskey we are drinking, the latest industry topics, and more. Stay tuned for episodes with special guests who share inspiring stories from across the construction industry.
Steel & Whiskey
014: Faster Response Times with Monica Rennick, Head of Customer Support
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SDS2 by ALLPLAN
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Season 1
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Episode 14
Join us in our most recent podcast episode as we highlight our newly appointed Head of Support and her relentless commitment to enhancing response times for customer tickets. With an unwavering focus on ensuring customer satisfaction, she unveils her strategies for optimizing processes, harnessing technology, and empowering our support team to deliver swift and impactful resolutions. Don't miss out on valuable insights and inspiration as we embark on a transformative journey to elevate our customer support to unprecedented levels.